Welcome to Tidyzon - Your Trusted Service Partner

Tidyzon Privacy Policy

Last Updated: March 2, 2025

1. INTRODUCTION

Tidyzon, Inc. (“Tidyzon,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Platform”).

Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

2. INFORMATION WE COLLECT

We collect information from and about users of our Platform in a variety of ways:

2.1 Information You Provide to Us

When you register an account, request services, or otherwise interact with our Platform, we may collect:

For Customers:

  • Personal identification information (name, email address, phone number)
  • Physical address where services will be performed
  • Vehicle information (make, model, photos) for car washing services
  • Information about your property (e.g., availability of outside water faucet)
  • Communications with us and Service Providers through the Platform

For Service Providers:

  • Personal identification information (name, email address, phone number)
  • Social Security Number or Tax Identification Number (for tax and payment purposes)
  • Banking information for payment processing
  • Qualification information (e.g., skills, experience, certifications)
  • Location data when you are available to provide services
  • Communications with us and Customers through the Platform
  • Results of an independent 3rd party background check
2.2 Information We Collect Automatically

When you use our Platform, we may automatically collect:

  • Device information (e.g., IP address, device type, operating system)
  • Usage data (e.g., how you interact with our Platform, services requested)
  • Location data when using our mobile application (with your consent)
  • Cookies and similar tracking technologies (as described in Section 3)
2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Background check providers (for Service Providers)
  • Payment processors
  • Marketing partners
  • Public databases

3. COOKIES AND TRACKING TECHNOLOGIES

3.1 How We Use Cookies

We and our service providers use cookies, web beacons, and similar technologies to track information about your use of our Platform. We may combine this information with other information we collect about you.

These technologies help us to:

  • Remember your preferences and settings
  • Understand how you use our Platform
  • Improve our Platform
  • Provide personalized content and advertisements
  • Analyze the effectiveness of our marketing efforts
3.2 Your Choices Regarding Cookies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Platform.

4. HOW WE USE YOUR INFORMATION

We may use the information we collect about you to:

  • Create and manage your account
  • Provide, maintain, and improve our Platform
  • Process and fulfill your service requests
  • Connect Customers with appropriate Service Providers
  • Process payments (through our payment processor, Stripe)
  • Communicate with you about services, updates, and promotions
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with legal obligations
  • Enforce our Terms and Conditions and other agreements

5. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

5.1 With Service Providers and Business Partners

We may share your information with third-party vendors, service providers, and other business partners who need access to such information to carry out work on our behalf, such as:

  • Payment processors (Stripe)
  • Cloud storage providers
  • Analytics providers
  • Customer support services
  • Marketing and advertising partners
  • Background check providers (for Service Provider information)
5.2 Between Customers and Service Providers

To facilitate services through our Platform:

  • When a Customer requests a service, we share relevant information (such as location, service needs, and contact information) with potential Service Providers
  • When a Service Provider accepts a service request, we share relevant information about the Service Provider (such as name, photo, and contact information) with the Customer
5.3 For Legal Purposes

We may disclose your information:

  • To comply with applicable laws and regulations
  • To respond to a subpoena, search warrant, or other lawful request for information
  • To protect the rights, property, or safety of Tidyzon, our users, or others
  • In connection with a merger, acquisition, or sale of assets
5.4 With Your Consent

We may share your information in any other circumstances where we have your consent.

6. PAYMENT INFORMATION

We use Stripe as our payment processor. When you provide payment information, you are providing it directly to Stripe, and Tidyzon does not store your full payment details. Please review Stripe’s privacy policy to understand how they handle your payment information.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of processing through other means.

8. DATA SECURITY

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

9. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

9.1 Account Information

You can review and change your personal information by logging into your account and visiting your account profile page.

9.2 Location Data

You can choose whether to allow our mobile application to collect and use real-time information about your device’s location through your device’s settings. If you block the use of location information, some parts of our Platform may be inaccessible or have limited functionality.

9.3 Promotional Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

9.4 Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. Our Platform does not currently respond to browser “Do Not Track” signals.

9.5 Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to certain processing of your information
  • Data portability (receive your data in a structured, commonly used format)
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 13.

10. CHILDREN’S PRIVACY

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

11. INTERNATIONAL DATA TRANSFERS

Our Platform is operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to, processed, and stored in the United States. By using our Platform, you consent to the transfer, processing, and storage of your information in the United States, where different data protection laws may apply.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We will provide more prominent notice of material changes, which may include email notification. Your continued use of the Platform after we post changes to the Privacy Policy means you accept those changes.

13. CONTACT US

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Tidyzon, Inc.
Privacy Officer
privacy@tidyzon.com

14. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our [California Privacy Notice for California Residents] [Insert Link].

14.1 California “Shine the Light” Law

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write to us at the address provided in Section 13.

15. NEVADA PRIVACY RIGHTS

Nevada residents have the right to opt out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at the address provided in Section 13 with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

 

By using our Platform, you acknowledge that you have read and understood this Privacy Policy.

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Data Security Measures

At Tidyzon, we prioritize the security of your personal information. Our platform employs advanced encryption protocols to safeguard your data from unauthorized access.

Encryption Standards

We utilize industry-leading encryption standards to ensure that all user data is securely transmitted and stored.

Access Control

Strict access controls are in place to ensure that only authorized personnel can access sensitive information.

Regular Audits

Our systems undergo regular security audits to identify and mitigate potential vulnerabilities.

Data Anonymization

We anonymize user data wherever possible to enhance privacy and protect user identities.

Privacy and Data Handling FAQs

We understand that privacy is a top concern for our users. Here are answers to some common questions about how we handle your data.

How does Tidyzon protect my personal data?
Tidyzon employs comprehensive security measures, including encryption and access controls, to protect your personal data from unauthorized access and breaches.
Can I delete my account and data?
Yes, you can request account deletion at any time, and we will ensure that all your data is permanently removed from our systems.
What data does Tidyzon collect?
We collect only the necessary information to provide our services, such as contact details and service preferences, and we never sell your data to third parties.
How can I update my privacy settings?
You can update your privacy settings through the app or by contacting our support team for assistance.
Is my payment information secure?
Absolutely. We use secure payment gateways and do not store your payment information on our servers.
Who can access my data?
Only authorized Tidyzon personnel with a legitimate need can access your data, ensuring your privacy is always protected.

Get in Touch with Us

1234 Divi St, San Francisco, CA 93245

(255) 352-6258

hello@divi.com

Understand Your Privacy Rights

We invite you to explore our Privacy Policy to gain a clear understanding of how Tidyzon collects, uses, and safeguards your personal information. Your trust is important to us, and we are committed to transparency and protecting your privacy.