Tidyzon Privacy Policy
Last Updated: March 2, 2025
1. INTRODUCTION
Tidyzon, Inc. (“Tidyzon,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Platform”).
Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
2. INFORMATION WE COLLECT
We collect information from and about users of our Platform in a variety of ways:
2.1 Information You Provide to Us
When you register an account, request services, or otherwise interact with our Platform, we may collect:
For Customers:
- Personal identification information (name, email address, phone number)
- Physical address where services will be performed
- Vehicle information (make, model, photos) for car washing services
- Information about your property (e.g., availability of outside water faucet)
- Communications with us and Service Providers through the Platform
For Service Providers:
- Personal identification information (name, email address, phone number)
- Social Security Number or Tax Identification Number (for tax and payment purposes)
- Banking information for payment processing
- Qualification information (e.g., skills, experience, certifications)
- Location data when you are available to provide services
- Communications with us and Customers through the Platform
- Results of an independent 3rd party background check
2.2 Information We Collect Automatically
When you use our Platform, we may automatically collect:
- Device information (e.g., IP address, device type, operating system)
- Usage data (e.g., how you interact with our Platform, services requested)
- Location data when using our mobile application (with your consent)
- Cookies and similar tracking technologies (as described in Section 3)
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Background check providers (for Service Providers)
- Payment processors
- Marketing partners
- Public databases
3. COOKIES AND TRACKING TECHNOLOGIES
3.1 How We Use Cookies
We and our service providers use cookies, web beacons, and similar technologies to track information about your use of our Platform. We may combine this information with other information we collect about you.
These technologies help us to:
- Remember your preferences and settings
- Understand how you use our Platform
- Improve our Platform
- Provide personalized content and advertisements
- Analyze the effectiveness of our marketing efforts
3.2 Your Choices Regarding Cookies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Platform.
4. HOW WE USE YOUR INFORMATION
We may use the information we collect about you to:
- Create and manage your account
- Provide, maintain, and improve our Platform
- Process and fulfill your service requests
- Connect Customers with appropriate Service Providers
- Process payments (through our payment processor, Stripe)
- Communicate with you about services, updates, and promotions
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activity
- Comply with legal obligations
- Enforce our Terms and Conditions and other agreements
5. HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:
5.1 With Service Providers and Business Partners
We may share your information with third-party vendors, service providers, and other business partners who need access to such information to carry out work on our behalf, such as:
- Payment processors (Stripe)
- Cloud storage providers
- Analytics providers
- Customer support services
- Marketing and advertising partners
- Background check providers (for Service Provider information)
5.2 Between Customers and Service Providers
To facilitate services through our Platform:
- When a Customer requests a service, we share relevant information (such as location, service needs, and contact information) with potential Service Providers
- When a Service Provider accepts a service request, we share relevant information about the Service Provider (such as name, photo, and contact information) with the Customer
5.3 For Legal Purposes
We may disclose your information:
- To comply with applicable laws and regulations
- To respond to a subpoena, search warrant, or other lawful request for information
- To protect the rights, property, or safety of Tidyzon, our users, or others
- In connection with a merger, acquisition, or sale of assets
5.4 With Your Consent
We may share your information in any other circumstances where we have your consent.
6. PAYMENT INFORMATION
We use Stripe as our payment processor. When you provide payment information, you are providing it directly to Stripe, and Tidyzon does not store your full payment details. Please review Stripe’s privacy policy to understand how they handle your payment information.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of processing through other means.
8. DATA SECURITY
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
9. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information:
9.1 Account Information
You can review and change your personal information by logging into your account and visiting your account profile page.
9.2 Location Data
You can choose whether to allow our mobile application to collect and use real-time information about your device’s location through your device’s settings. If you block the use of location information, some parts of our Platform may be inaccessible or have limited functionality.
9.3 Promotional Communications
You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
9.4 Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. Our Platform does not currently respond to browser “Do Not Track” signals.
9.5 Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we have about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing of your information
- Data portability (receive your data in a structured, commonly used format)
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in Section 13.
10. CHILDREN’S PRIVACY
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
11. INTERNATIONAL DATA TRANSFERS
Our Platform is operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to, processed, and stored in the United States. By using our Platform, you consent to the transfer, processing, and storage of your information in the United States, where different data protection laws may apply.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We will provide more prominent notice of material changes, which may include email notification. Your continued use of the Platform after we post changes to the Privacy Policy means you accept those changes.
13. CONTACT US
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Tidyzon, Inc.
Privacy Officer
privacy@tidyzon.com
14. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our [California Privacy Notice for California Residents] [Insert Link].
14.1 California “Shine the Light” Law
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write to us at the address provided in Section 13.
15. NEVADA PRIVACY RIGHTS
Nevada residents have the right to opt out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at the address provided in Section 13 with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.
By using our Platform, you acknowledge that you have read and understood this Privacy Policy.
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Data Security Measures
At Tidyzon, we prioritize the security of your personal information. Our platform employs advanced encryption protocols to safeguard your data from unauthorized access.
Encryption Standards
We utilize industry-leading encryption standards to ensure that all user data is securely transmitted and stored.
Access Control
Strict access controls are in place to ensure that only authorized personnel can access sensitive information.
Regular Audits
Our systems undergo regular security audits to identify and mitigate potential vulnerabilities.
Data Anonymization
We anonymize user data wherever possible to enhance privacy and protect user identities.
Privacy and Data Handling FAQs
We understand that privacy is a top concern for our users. Here are answers to some common questions about how we handle your data.
How does Tidyzon protect my personal data?
Can I delete my account and data?
What data does Tidyzon collect?
How can I update my privacy settings?
Is my payment information secure?
Who can access my data?
Get in Touch with Us
1234 Divi St, San Francisco, CA 93245
(255) 352-6258
hello@divi.com
Understand Your Privacy Rights
We invite you to explore our Privacy Policy to gain a clear understanding of how Tidyzon collects, uses, and safeguards your personal information. Your trust is important to us, and we are committed to transparency and protecting your privacy.